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Where is AQnet found on campus? |
What do I need to do to get connected to AQnet? |
How much does AQnet cost? |
What services will I receive on the AQnet network? |
What kind of Network Card or Wireless Adapter do I need? |
How do I configure my operating system? |
What type of network cable do I need? |
How do I register my computer? |
What does the Persistent Agent or Client Security Agent do? |
What if I don't have a computer? |
Will I be able to print on AQnet? |
Need additional help? |
How can I verify that I am connected to the network and have an IP address? |
What email clients can I use on AQnet? |
| How do I keep my laptop or desktop computer secure? |
How do I connect my Xbox and PlayStation 3? |
How do I connect my handheld devices? |
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Wireless access can be found in various locations around campus and can support 802.11 b, g, and n depending on location and wireless adapter. |
Supports 802.11 b and g:
Aquinata Hall and all buildings located on the Aquinas College campus, witht he exception of the Field House, Fulton House and Holmdene.
Supports 802.11 n:
Academic Building 2nd Floor, Albertus Hall, Art and Music Center, Browne Center, Bukowski Chapel, Campus Safety, Gate House, Grounds Barn, Hruby Hall, Jarecki-Lacks-Grace Hauentstein Library, Peforming Arts Center, Ravine Apartment D, Regina Hall, and St. Joseph Hall
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| Wired ports can be found throughout campus buildings with the exception of Brink Hall, Bukowski Chapel, Campus Safety, Gate House, Field House, and Physical Plant. |
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Your computer will need to:
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- be configured correctly
- be up-to-date with the latest critical operating system updates and anti-virus definitions
- have either a Network Interface Card plus a RJ-45 cable (or) a wireless adapter
- be registered using the Access and Registration website
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For more information, see the sections below. In order to get the most out of your AQnet experience, we suggest you refer to the Recommended Computer Specifications page for information on configuring your computer for enhanced performance on AQnet. |
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| There is absolutely no cost associated with connecting to AQnet. You supply the computer and we supply the connection to the Internet. However, the right is reserved to charge a $35 reconnect fee for accounts that are disabled for AUP violations. Students who request technical services may be assessed an hourly rate for service of $35/hr, one hour minimum. Technical services ITS is not able to provide must be sought from a source external to the College. The right is reserved to recover parts and labor expenses for AQnet ports damaged by resident users. |
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You will also have access to all of the ELM services, including but not limited to web-based email, a personal calendar, integrated course software, and our very own student news portal, The Moose. Visit http://www.aquinas.edu/elm for more information. |
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To utilize the wired ports in your dorm, you will need a Network Interface Card (NIC). To access the wireless network, you must have a wireless adapter. If you already have a network card installed, proceed to the section on configuring your operating system. Otherwise, you will need to purchase a 10/100/1000 card (NIC) or an 802.11 b, g, or n wireless adapter from an electronics retailer. You may choose to install it yourself or have a retailer or service technician install it for you. |
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Aquinas provides documentation to help you configure various operating systems on AQnet. TAs (Technology Assistants) are only trained in dealing with Windows machines. Other operating systems are permitted, but are treated with a "best-effort" frame of mind - meaning that we cannot provide in-depth assistance. Please select your computer's operating system from the list below for configuration instructions for AQnet:
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| Windows Vista |
Windows XP/2000 |
Mac OS X |
Linux |
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If you are not running any of the operating systems listed above, click here for generic instructions on configuring your operating system. |
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You will need to purchase a RJ-45, Category 5 cable to connect to AQnet via the wired ports. The cable looks similar to a phone cable but you will notice that the head is slightly larger. If you are having problems with your cable, verify that it is a RJ-45 and not a phone cable. Sometimes RJ-45 cables will wear out and no longer work. If you have verified that the cable is RJ-45, it is plugged into a network jack, and you are still unable to access the internet, please try another cable or fill out the AQnet Support Wizard from a computer lab or a roommate’s computer. |
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In order to use AQnet, you will need to register your computer. Before you begin, verify that your RJ-45 cable is plugged in or your wireless adapter is enabled. Open your Internet browser. It may take a few minutes, but an AQnet Access and Registration screen will eventually appear. You will need to follow the steps listed below.
- You will need to read and “Accept” the AUP (Acceptable Use Policy) and the AQnet Service Level Agreement. Click “Next”.
- To gain network access, users will need to select one of the policies options:
- Faculty, Staff and Students
- Guest
- Faculty, Staff and Students will need an active ELM account in order to register. Fill in the form with your ELM username and password and click “Continue”. Guests will need to fill in the form with the requested information and click “Continue”.
- You will be prompted to download and run the Persistent Agent or Client Security Agent. Please leave the agent running at all times. This agent will allow your computer to be scanned to make sure the requirements are meet. In order to connect, you will need to have up-to-date anti-virus software and any current critical Windows updates. All updates will need to be installed before a successful connection to AQnet can be made.
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The registration system, powered by Bradford Networks, utilizes a small application, known as the Persistent Agent or Client Security Agent that resides in your system tray with the sole purpose of ensuring that your computer is compliant. Additionally, this system allows us to send out bulletins in the event of a school closing or eminent threat.
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If you don't have a computer, you can still use the main computer labs in the Academic Building, Room 355 and in the Library. There are also labs located in each of the Residence Halls.
You may also purchase a computer for use on AQnet. Aquinas College is working with Tiger Direct to lower the cost of computer systems and accessories for our students, faculty, and staff. For more information regarding purchasing a computer, software, or other electronics, contact:
Paige Page
Senior Account Manager
Tiger Direct, INC.
Paige.Page@Tigerdirect.com
Toll Free: (866) 310-3951
Fax: (630) 848-4084
Website*: http://www.tigerdirect.com
See the Recommended Computer Specifications page for information on configuring your computer for enhanced performance on AQnet.
*Website does not reflect the educational discount. Please contact Paige Page. |
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Students will be unable to print to on-campus network printers from personal computers on AQnet and thus are encouraged to bring their own printer if this functionality is desired. Network printing is available from within any of the labs in the Academic Building, Albertus Hall, and the library for a cost of $.10 per page.
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To receive additional help on how to use AQnet or to troubleshoot your machine in order to get on AQnet, please see the AQnet Support Wizard. This intuitive online tool will assist you in obtaining support for your AQnet computer and connection from a Technology Assistant (TA). TA’s are not allowed to repair any equipment. For equipment repair, please contact your manufacturer for warranty information. |
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It is quite simple to determine if you are connected to the network and have an IP address. Follow the directions below:
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Windows Vista
- Click on the "Start" button
- Type “command” in text box
- Right-click on “Command Prompt” and click “Run as administrator”
- If a User Account Control window pops up, click “Continue”
- In the box that opens, type “ipconfig” and press “Enter”
- If you are connected you will see a valid IP address, if it says 0.0.0.0 please verify that your network cable is properly attached
Windows XP/2000
- Click on the "Start" button
- Click on "Run"
- Type "command"
- In the box that opens, type "ipconfig /all"
- If you are connected you will see a valid IP address, if it says 0.0.0.0 please verify that your network cable is properly attached
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The ability to send mail using your Aquinas email account with your own email client is now available on AQnet. Complete instructions for email clients are available in your Aquinas Email Powered by Google by clicking “Settings” and then the “Forwarding and POP/IMAP” tab. Under the “POP Download” section, click on “Configuration Instructions”. Please note: you will need to enable POP before the email client will work.
You can also send mail using an external email account with your own email client using SMTP. Aquinas has provided instructions for configuring Apple Mail (Mac OS X) and Thunderbird (available free for Windows and Mac) as well as generic instructions for other email clients. |
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| How do I keep my laptop or desktop computer secure? |
| To protect your laptop or desktop computer, the ITS Department recommends keeping your dorm room door locked, not leaving your equipment unattended in public areas and/or using a security cable. |
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| After registering a computer to your name, you will be allowed to register a game console such as an Xbox or PlayStation 3 in a similar manner for use on the AQnet network. To register, please visit http://www.aquinas.edu/otherdevices. |
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Handheld devices that utilize the wireless connection on campus, such as an iPhone, will bypass the required download reserved for computers, and will be allowed network access. For IMAP access on mobile phones, visit m.google.com/a from your phone browser. |
