Mental Health Emergency

A mental health emergency is any situation in which a member of the campus community is experiencing extreme emotional or psychological distress that requires immediate consultation from the Counseling Services Staff.

• Call Career and Counseling Services at 616-632-2905.
• Inform whoever answers the phone that you need immediate assistance.
• The receptionist will put you in touch with a trained Counselor.
• Tell this Counselor about the mental health emergency, including the following details:

• The nature of the emergency.
• The names of the individuals involved.
• Your specific location: building name and office/room number
• A contact phone number.

• Answer the Counselor’s questions and follow his or her instructions.

• Call the Department of Campus Safety at 616-632-2462 from a cell/off-campus phone or dial extension 3333 on any on-campus “land line” phone.
• Tell the person who answers the phone about the nature of the emergency.
• Give your name and phone number.
• Answer the Campus Safety officer’s questions and follow his or her instructions. Campus Safety will notify the Counselor who is currently on call.