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AQnet

>AQnet Frequently Asked Questions

AQnet is Aquinas College’s Internet only network which allows users to connect their personal computer to the Internet through our high-speed Internet connection throughout campus.  In order to connect to AQnet, users will need to have a network capable laptop or desktop computer and an Aquinas ELM (Electronic Login Manager) account.

 

Do you need help getting your computer on AQnet?

You should know:

    • The most common reason for being quarantined is out-of-date anti-virus definitions.
    • You need to stay with your computer AT ALL TIMES.
    • The ITS student workers are here to help you learn how to troubleshoot and resolve problems getting online at Aquinas.
    • ITS is not allowed to perform system restores, operating system installations, or repair/install hardware.
    • Some troubleshooting techniques are risky and can result in data loss or damage to your operating system.
    • If you are having trouble connecting your laptop or mobile device to AQnet, you are encouraged to bring it to the ITS Help in AB350 (8 a.m. to 5 p.m., Monday through Friday) or email techhelp@aquinas.edu with a detailed description of your problem and your contact information. One of our Technology Assistants would be happy to help you!
 
News and Updates

We invite you to look around our frequently asked questions page for more detailed information on AQnet and how to configure your computer for use on AQnet.

 

>Download (pdf) the AQnet connection guide for information on computer registration and requirements.

 
Policies and Information
Choose a section below for more information about the AQnet service:
 
AQnet Service Level Agreement Recommended Computer Specifications
AUP - Acceptable Use Policy Restricted Services
 
Good Security Practices for Windows

By following some simple steps you can go a long ways towards securing your computer. Listed below are a few of the more important action items you should take in regards to securing your computer.

 

Install Virus Protection

 
  • Up-to-date antivirus software is required for AQnet use. 
  • If you do not have an antivirus package, ITS recommends the freely available Microsoft Security Essentials.

Run Windows Update

 
  • For unrestricted access to AQnet, PC users will have to ensure that Automatic Updates are enabled.
  • Individual security updates are not checked for, though it is best-practice to download them when marked as Critical or Important. It is also recommended that Mac users stay up-to-date with important operating system updates.
  • Running Windows Update is perhaps the most important step you can take in keeping your computer safe. An update can be performed at any time by visiting http://update.microsoft.com or the computer's Control Panel. See your Windows documentation for more information.

Use Strong Passwords

 
  • Choosing strong passwords is an important step in keeping your computer safe. A strong password will have a combination of upper and lower case letters, and numbers or symbols. Read our important password guidelines for creating a safe password. 
Prevent Malware
 
  • Malware (a.k.a. adware) is any software that covertly gains access to your computer via an Internet connection without your knowledge. Malware applications can be bundled as a hidden component of freeware/shareware programs, or installed silently from unsecure or compromised web sites. Malware will attempt to disrupt your Windows environment by displaying ads, installing viruses, or attempting to steal personal information (i.e. credit card data, or other sensitive material).
  • Today's antivirus software tools are designed to combat most forms of malware.
  • It is also recommended that you turn on the built-in firewall that is included in your operating system for added protection against malicious software.
 
Loaner Laptops

There are four loaner wireless laptops available for use within the Grace Hauenstein Library. Please see the Media department for loaner information and check in/out procedures.