Have questions regarding technology at Aquinas College? Please feel free to contact our office.

Help Desk

Location: Academic Building, Room 350
Hours: Monday through Thursday: 8 a.m. to 5 p.m., Friday: 8 a.m. to 4:30 p.m.
Phone: (616) 632-2050
Email: techhelp@aquinas.edu

Computer Labs

The main ITS computer lab is located on the third floor of the Academic Building, room 353. Additional labs are located throughout campus. >Lab Hours & Locations
 

Spotlight on ITS Security
Security in the Information Technology world is rapidly becoming the primary concern of all computer users.

Aquinas ITS maintains the most current and stringent anti-virus environment possible, utilizing industry leading products and implementing updates as soon as they are released. The best of these shields can't always protect you from your biggest security threat: yourself.

There are things you as the user can do to help protect against viruses. Many are quite simple:

If an offer seems too good to be true, it is
Frequently email offers hide viruses.Don't just assume that an offer is legitimate if it shows up in your email inbox. If you see a link in a suspicious  email message, don't click on it unless you are sure it is legitimate. The link may look real, but be careful. The link may contain hidden files that can cause problems with your computer and data.

Know where your files come from
Don't open anything you don't trust completely. A virus can do nothing unless you actually run the program to which it is attached. That means that simply downloading a file does not put you in any real danger. If you decide after downloading that you do not exactly trust the file, avoid opening it or delete until you can confirm its integrity.

Don't download attachments from a source you DO know unless you were expecting it.
Many times viruses can mirror a trusted email address without the address owner's knowledge. This means you can receive an email from a trusted source, but the email contents are not trustworthy. If the writing is odd or the attachment looks off, do not click it. Verify with the email sender that they intended to send you the attachment you received.

These simple things can help you protect yourself from computer viruses, but remember this isn't just about you, your computer, and your data. These attacks can impact other users, a department, or an entire campus depending on the resources that you access through your computer. 

Aquinas ITS has implemented a range of anti-virus measures, but new viruses are being written every day, and the security of our data ultimately depends on the co-operation of all students, faculty and staff.

If you have any concerns or questions on this matter, please feel free to contact ITS Help desk at (616) 632-2050