Information Technology & Services at Aquinas College

>AQnet Frequently Asked Questions

AQnet is Aquinas College’s network which allows users to connect their personal computer to the Internet through our high-speed Internet connection throughout campus.  In order to connect to AQnet, users will need to have a network-capable laptop or desktop computer and an Aquinas network account.
 
Do you need help getting your computer on AQnet?
You should know:

• The most common reason for not getting on AQnet is out-of-date anti-virus software.
• ITS is not allowed to perform system restores, operating system installations, or repair/install hardware.
• If you are having trouble connecting your laptop or mobile device to AQnet, you are encouraged to bring it to the ITS Help Desk in AB350 (8 a.m. to 5 p.m., Monday through Thursday, and 8 a.m. to 4:30 p.m., Friday ) or email techhelp@aquinas.edu with a detailed description of your problem and your contact information. One of our staff members would be happy to help you!
• >Download (pdf) the AQ Wireless Network Connection Guide for information on computer registration and requirements. 

Policies and Information

Choose a section below for more information about the AQnet service:

• AQnet Service Level Agreement    
• AUP - Acceptable Use Policy    
• Recommended Computer Specifications

Good Security Practices for Windows

By following some simple steps, you can go a long way toward securing your computer. Listed below are a few of the more important action items you should take regarding securing your computer.
 
Install Virus Protection

• Up-to-date antivirus software is required for AQnet use. 
• Aquinas does not require a specific antivirus package at this time. Often, a student's home internet service provider will offer professional-grade antivirus suites to their subscribers at no additional cost. These licenses can often be used for college-bound students as well (as long as the Internet subscription at home remains valid.) Avira, Avast, Microsoft Security Essentials, or Windows Defender are all available at no cost through publishers' website. 

Run Windows Update 

• For unrestricted access to AQnet, users will have to ensure that Automatic Updates are enabled on their devices.
• Individual security updates are not checked for, though it is best practice to download them when marked as Critical or Important. It is also recommended that Mac users stay up-to-date with important operating system updates.
• Running Windows Update is perhaps the most important step you can take in keeping your computer safe. An update can be performed at any time by visiting http://update.microsoft.com or the computer's Control Panel. See your Windows documentation for more information.

Prevent Malware

• Malware (a.k.a. adware) is any software that covertly gains access to your computer via an Internet connection without your knowledge. Malware applications can be bundled as a hidden component of freeware/shareware programs, or installed silently from unsecure or compromised websites. Malware will attempt to disrupt your Windows environment by displaying ads, installing viruses, or attempting to steal personal information (i.e. credit card data, or other sensitive material).
• Today's antivirus software tools are designed to combat most forms of malware.
• It is also recommended that you turn on the built-in firewall that is included in your operating system for added protection against malicious software.