Information Technology & Services at Aquinas College

New Student Essentials

Welcome to Aquinas!
The ITS Help Desk is available to help you with your technology concerns, Aquinas College Network access, application support, hardware support, etc.
The information provided below is intended to assist students new to Aquinas College in locating information, services, and technology provided by ITS.

It is strongly recommended that all Aquinas students use the Microsoft Office Suite. Get your free copy today! >More information
The Top 10 Computer Questions

  1. When will I be able to set up my computer account? 
    • Once you have been fully accepted as an Aquinas student, you will receive an important email with instructions on how to register for SSPR (Self-service Password Reset) and how to change your password.
      • Traditional and dual-enrolled students will receive this email through the Student Service Portal 
      • Continuing and Master students: This email will be sent to the personal email address that is associated with your student file/application
  2. How do I find out my e-mail address is?
    • Your e-mail address will be provided to you in the email detailed above.
  3. What do I need to do to have my computer ready to bring to campus?
    • To connect to AQnet, Aquinas College’s network, users will need to have a network-capable laptop or desktop computer and an Aquinas network account.. >More information
  4. What is AQnet?
  5. What happens if I get to campus and I can't get connected to AQnet?
    • ITS provides support for students who need help with their AQnet connection.  For support, please call 616-632-2050 to schedule an appointment with our staff, stop by AB 350, or email  
  6. What are the computer recommendations for connecting to AQnet?
  7. If I will not be bringing a computer to campus, are there campus computers that I can use?
    • Yes, be sure to visit one of the many computer labs located around campus. In a computer lab, you will have access to network resources, including Microsoft Windows, Microsoft Office, the Internet, and Academic software. >More information
  8. Are there web resources that are used at Aquinas College?
  9. What is MyAQ?
    • MyAQ is an online tool that gives students access to the College's main database to view private information pertaining to grades, class schedule, account balance/payment information, and financial aid information. MyAQ is a service that can be accessed after your account has been set up.
  10. You are responsible for the security of your computer account. How can you keep your information safe?
    • ITS recommends using a strong password.  Follow our Password Guidelines to learn how to create a strong, effective password. Also, refer to the Aquinas Acceptable Use Policy for further information on using Aquinas College computer and network resources.